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If you need additional help contact us by calling 1-888-APWAGNER (1-888-279-2463). You also may contact us via e-mail. What is your return policy?How do I cancel an order? How long do I have to wait to cancel an order? Is there a restocking fee? Are there any items that cannot be returned? [Back to Customer Help and Service] If you decide that you don’t want the part that we shipped to you, you have 30 days to return it. It’s that simple. Just put it back in the box (in new, unused condition), then call us at 1-888-APWAGNER (1-888-279-2463) and we’ll issue a return merchandise authorization. [Top of Page]Please call us at 1-888-APWAGNER (1-888-279-2463) so we may assist you. [Top of Page]How long do I have to wait to cancel an order? You may cancel an order after it is placed and before it is shipped to you. Otherwise, you will need to wait until your order arrives, before you can return it. [Top of Page]No, there is no "restocking fee" on returned items. [Top of Page]I lost my packing slip, how can I return an item? Simply print out your order confirmation e-mail, or use your online account to print out your order invoice. [Top of Page]Are there any items that cannot be returned? Yes, any item that is returned more than 30 days after delivery and any that has been installed or connected to an appliance or in damaged condition [Top of Page] |