About AP Wagner

AP Wagner is North America’s largest multi-national distributor of Appliance Parts and Accessories. With locations in both the US and Canada, AP Wagner has over 200,000 square feet of combined warehousing space. Our inventory is the most comprehensive in the industry. International buying power and direct links to over 150 manufactures further ensures that we'll have the parts you need.

AP Wagner was formed in 1995 through the merger of two regional appliance parts distributors; Pennsylvania based Wagner Appliance Parts and New York’s Appliance Parts Distributors. Each company had its own individual strengths, but both felt a merger would allow both companies to achieve their mutual goal of providing unparalleled customer service in the appliance industry. AP Wagner entered the Canadian market in February 1996 with the purchase of Crawford Appliance Parts, located in Mississauga and Brampton, Ontario. AP Wagner continues to grow in the US and Canada. Today, AP Wagner is a dedicated leader in appliance parts/industrial supply distribution and services a growing network of customers throughout the nation. The vast history of the company provides a great deal of insight into the forces behind the success of AP Wagner.

Our Vision Statement
"The Experts in Parts Solutions and Distribution"

Our Core Values

• Teamwork - Trust your fellow teammates and value differences
• Adaptability - Learn from both successes and failures, accept feedback and be open to new ideas
• Fun - Celebrate successes and realize work is one part of a full and rewarding life
• Integrity - Be dedicated to honesty and fairness
• Empowerment - Give others the authority to act and be responsible for their actions
• Commitment - Do whatever it takes to achieve superior results

• Continue our leadership in the distribution of parts, supplies and service solutions to retailers, service companies and end consumers across North America
• Be committed to partnerships and solutions that reduce supply chain costs, while enhancing service levels to end consumers
• Enhance the end consumer's perception of original equipment manufacturer's (OEMs), retailers and service companies
• Focus our energies externally, so that our actions and successes are measured by customer satisfaction
• Provide value added services to contribute to our customers productivity, profitability and long term success
• Continually improve the company's financial performance and operate for long term growth

  TO TOP

  Timeline: 1928 to Today Celebrating Over 75 Years of Unparalleled Customer Service!

  The First Decade: 1928 to 1938 From the Beginning

  1928 Appliance Parts Distributors began in May of 1928 as "The Buffalo Washing Machine Repair Co." Owned and operated by Frank and Clara Jarmusz, the small store was located in a garage on Sweet Avenue in Buffalo, NY. Frank and Clara built the company on a foundation of honest, quality service-a belief we still strive to maintain today. 1929 To survive the great depression, Frank and Clara kept the business going by selling rebuilt washing machines, Royal vacuum cleaners, irons and supplying in-home service. The Buffalo Washing Machine Repair Company began selling a new washing machine line, The Model S automatic Bendix. 1930 Buffalo Washing Machine Repair Company supplied dealers throughout the state with wholesale price lists on various parts including Lovell wringer rollers, bearings and belts for most washers. Buffalo Washing Machine Repair Company began manufacturing wringer gears to satisfy demand during the depression years. 1933 The wholesale price list peddled wringer rolls "made of the best materials money and science can produce, resulting from years of research." 1934 The Buffalo Washing Machine Repair Company issued its first 24-page catalog, which consisted of washing machine repair parts and wringer rolls. Some of the manufacturers were ABC Apex, Lovell, Maytag, Prima and Zenith.

  The Second Decade: 1938 to 1948 The Growth Continues

  1938 Buffalo Washing Machine purchased the building at 1148 Broadway in Buffalo, NY, where a new showroom and service department would be located. Sales then included new appliances, as well as replacement parts. 1941 To supplement the scarce materials due to the attack on Pearl Harbor, Buffalo Washing Machine and Repair Company turned to selling all brands of rebuilt wringer washers, stoves and vacuum cleaners. A record department was incorporated into the store featuring all the top hits on Victor records. 1946 Due to size constraints, Buffalo Washing Machine and Repair Company purchased the building next to 1148 Broadway. The new building became the parts and service side of the business. The company also bought two service trucks and one motor car.

  The Third Decade: 1948 to 1958 The Fabulous Fifties 1952 Buffalo Washing Machine increased the size and scope of the laundry parts inventory. 1956 Buffalo Washing Machine added automatic washer parts to their inventory and began building a new warehouse that would house this part of the business.

  The Fourth Decade: 1958 to 1968 The Transition Years

  1968 Buffalo Washing Machine and Repair company became Buffalo Appliance Parts Inc. The focus of the business was changed from appliance sales and repair to appliance parts distribution.

  The Fifth Decade: 1968 to 1978 A New Era

  1970 Buffalo Appliance Parts Inc. acquired "Seneca Appliance Parts" of Buffalo. 1974 Buffalo Appliance Parts Inc. acquired "Nichols Appliance" in Syracuse, NY. The first branch location was opened. 1976 Buffalo Appliance Parts Inc. opened a branch location in Rochester, NY. 1977 To house a growing inventory, Buffalo Appliance Parts Inc. moved their Buffalo, NY location to a new 20,000 square foot facility located on William Street in Buffalo, NY

  The Sixth Decade: 1978 to 1988 The Next Generation

  1982 Buffalo Appliance Parts Inc. officially became Appliance Parts Distributors of Buffalo, Inc. The company also opened a branch location in Binghamton, NY. 1984 APD opened a branch location in Tonawanda, NY.

  The Seventh Decade: 1988 to 1998 A Major Merger

  1995 Appliance Parts Distributors joined with Wagner Appliance Parts to create the largest multinational appliance parts distributor in the Northeast with 16 locations. 1996 AP Wagner purchased Crawford Appliance Parts located in Ontario, Canada. The purchase provided AP Wagner with several branch locations in Ontario, Canada and gave AP Wagner the ability to service Eastern Canada. 1997 AP Wagner began the Profit Express program. This new program allowed customers to sell appliance parts to their customers, while AP Wagner answered the phones for them.

  The Eighth Decade: 1998 to Present to be Continued...

  1998 AP Wagner created www.apwagner.com, a website to offer customers the convenience of placing orders and checking inventory online. 2000 Moved to a new, larger facility located on George Urban Boulevard in Depew, NY, allowing AP Wagner to double the size of their customer care center. 2001 AP Wagner opened its first Northwest location in Calgary, Alberta. AP Wagner opened its most Southwest location in Pittsburgh, Pennsylvania. 2002 AP Wagner opened Integrated Supply facility for Boscov's Department Store in Reading, PA. 2003 AP Wagner celebrated their 75-year anniversary. 2004 AP Wagner planned for the future by relocating and expanding its Rochester, NY location, tripling the size of the Harrisburg, PA branch, and building a Super Shipping Hub and Warehouse in Albany, NY. 2005 AP Wagner's Profit Express Appliance and Consumer Electronic Parts program successfully grew to include over 400 customers. 2006 AP Wagner continued to grow by increasing their call center by 50%. In July 2006, AP Wagner was purchased by AP Wagner management and Albright Captial Partners. Rick Essex was named CEO. He came to AP Wagner with many years of experience in the appliance business. Rick had most recently been head of the international division for Fedders, based in Shanghai China. Mike Mangan was named President of AP Wagner. Mike has been with the company for 17 years, most recently as Executive VP. 2007 AP Wagner unveiled a new retail website catering to the "do it yourselfer", offering part lookups, online shopping, appliance repair help, and an online chat with experienced parts professionals. A brand-new call center was opened in Coudersport, PA, which added 25 employees to the AP Wagner team. 2008 In March, AP Wagner acquires Jacoby Appliance Parts of Hackensack New Jersey expanding its presence into the key New York City and New Jersey markets. AP Wagner has grown to 300 employees, 23 branch locations, 3 distribution hubs, and 4 call center operations.”

  Other Appliance and Home Improvement Resources | TO TOP |