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Icemaker Installation Kits

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Why don't I have any ice?

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WARNING!

To avoid personal injury or death, disconnect your appliance from its power source before you start any troubleshooting or repair work. Use caution when working inside any appliance.

Do you have the ice maker turned on? The wire along the right side of the ice maker should be lowered as far as it goes. If this is in a raised position, your ice maker is off and the ice maker will not make any ice. Some units allow you to lower the wire to turn the ice maker on. Some models require you to lower a red plastic lever to lower the wire. If the ice maker wire is in the correct position, check the freezer temperature. It should be somewhere between 0 and 8 degrees Fahrenheit. If it gets above 10 to 12 degrees, your ice maker may not work.

A newly installed ice maker may not work until the ice mold temperature has dropped to about 15F - 16F degrees. So, if you just installed it, give it some time to cool down first. It may take up to 24 hours for a newly installed ice maker to start working initially. If you have just added a water line to the refrigerator, it may take up to about an hour and a half for the ice maker to start working. Also, a newly installed water line may have air in the line. It can sometimes take a few ice making cycles to clear the line of air.

Make sure that there is water flowing to the ice maker. Check for kinks in the tubing, for frozen areas of the water tube, and that the household water supply is turned on. Sometimes the water inlet valve can go bad. If there is water in the ice maker, but it's not freezing, use a freezer thermometer to verify that the temperature is cold enough for it to freeze.

Make sure the copper supply line to the refrigerator is turned on under the sink, or coming from the basement.

If the freezer is cold enough, and the ice maker still won't make cubes, feel the bottom of the ice maker unit. If it is hot or warm, it is possible that the little heating element that turns on to melt the bottom of the cubes so that they can be released and harvested by the ejector blades is stuck on. You will probably have to replace the control module in this case.

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