APWagner Appliance Parts

Same Day Shipping Same Day Shipping Same Day Shipping

Call Us 24/7: (888) 279-2463

Refrigerator Repair Guide

Washing Machine Repair Guide | Clothes Dryer Repair Guide | Dishwasher Repair Guide | Electric Cooktop, Oven, Range, Stove Repair Guide |
Gas Cooktop, Oven, Range, Stove Repair Guide | Air Conditioner Repair Guide | Icemaker Repair Guide | Freezer Repair Guide |
Humidifier Repair Guide | Dehumidifier Repair Guide | Garbage Disposal Repair Guide | Hot Water Dispenser Repair Guide |
Microwave Repair Guide | Range Vent Hood Repair Guide | Trash Compactor Repair Guide | Water Filter Repair Guide

1. Why doesn't my refrigerator work at all?
2. Why doesn't the freezer area freeze my food?
3. Why is the food in the bottom of the refrigerator freezing?
4. Why does it seem like my refrigerator runs constantly?
5. Why is my refrigerator not cooling properly?
6. Why doesn't my refrigerator cool enough?
7. Why is there a strange noise?
8. Why is my refrigerator leaking?
9. What is freezer burn?
10. What can I do to preserve my food during a power interruption?
11. Can I put a refrigerator in my garage?
12. What's the best way to clean my refrigerator?
13. What temperature should it be inside my refrigerator and freezer?
14. How do I clean my refrigerator's condenser and evaporator coils?
15. How often should I clean the coils?
16. Can I add an icemaker to my refrigerator?
17. Why doesn't my icemaker or water dispenser get water to it?
18. Why does my food taste bad?
19. Why doesn't my icemaker make ice?
20. Why won't my icemaker dispense ice?
21. Why does my ice taste like plastic?
22. Do I need to leave a space behind my refrigerator?
23. How often should I change the water filter?
24. Why is water collecting in the bottom of the crisper section?
25. Why won't my refrigerator door close properly?
26. Why does the refrigerator rock back and forth when I open or close the door?
27. Why does my freezer door pop open when I close the refrigerator door?
28. How do I repair scratches on my refrigerator or freezer?

WARNING: To avoid personal injury or death, disconnect your appliance from its power source before you start any troubleshooting or repair work. Use caution working inside any appliance.

Why doesn't my refrigerator work at all?

The first thing to check if your refrigerator stops working completely is to make sure that there is power to the appliance. To see if there is power to the refrigerator, plug a different electric device that you know works into the same outlet. If there's no power, check your fuse or circuit breaker. After verifying that there’s power to the refrigerator, and it’s still not running, then your problem lies in a different area. You'll want to check the compressor, overload/relay, thermostats, and wiring, or contact a professional appliance repair person.

[Back to Top]

Why doesn't the freezer area freeze my food?

This is a common occurrence, and doesn’t always have a clear-cut solution. You’ll want to check the internal freezer temperature. The operating temperature range of most residential freezers is between -10F and +10F. The optimum temperature of the freezer is between 0F and 5F. Proper refrigerator operating temperatures should be between 36 and 45 degrees Fahrenheit. If the refrigerator temperature is very close to the 35 degree mark, you can try turning the temperature up a little bit.

Sometimes, rearranging how you put your foods in the refrigerator can make a difference. The temperatures vary from compartment to compartment. Another common cause is a leaky gasket. Try putting a dollar bill between the gasket and the frame of the freezer as you close the door. If the dollar comes out without resistance, then you need a new door gasket.

When installing a refrigerator door gasket, you should allow the gasket to adjust to room temperature before removing it from the carton. When carrying or handling the gasket, you want to carry it by the corners. This will help to prevent breakage of the flexible magnet. Should the magnet be found to be broken, it will NOT impair its effectiveness. If the gasket is deformed or twisted from long storage, you can heat the deformed section with an electric heater, hair dryer, or a 150-300 watt light bulb. Holding the heat source about 1 inch to 3 or 4 inches from the gasket, move the heat source back and forth to maintain even warming. Apply heat until gasket has resumed its original shape. This can also correct an already installed, deformed gasket. Make sure you use caution so as not to damage the inner door panel.

[Back to Top]

Why is the food in the bottom of the refrigerator freezing?

If the food on bottom is freezing, it may be that you don't have enough food in the refrigerator to transfer heat efficiently. Cold air sinks and warm air rises, so if the refrigerator is not running for very long at a time, the air circulation is not good. Even though it sounds backwards, turn the control to a lower temperature setting. This will make the refrigerator run longer, and will increase the air circulation.

Do not put foods that are easily damaged anywhere near the damper or baffle from the freezer section.

[Back to Top]

Why does it seem like my refrigerator runs constantly?

When working properly, the thermostat turns the compressor on and off. Once the thermostat turns the compressor on, it will run until the temperature inside the refrigerator is lower than the setting of the thermostat.

Make sure that the refrigerator has enough air clearance on all sides. Refrigerators with a condenser coil grid on the back of them need room to radiate the heat away from the coils.

Verify that the door light switch is working properly. Push the switch with your finger to verify the light is turning off. If the light stays on, it will actually warn the interior of the refrigerator. Fix or replace the switch if it is faulty.

Modern refrigerators that have a lot of storage and large freezer compartments run for longer periods of time. They also start and stop very frequently to maintain an even temperature. This is especially true if you have just put a lot of warm food in the refrigerator, or if it is very hot and humid. It can take several hours to get back to the cool temperature you have it set for after putting a large amount of food in it.

If the compressor is not shutting off when the temperature inside the refrigerator is cold enough, you may have a bad thermostat. You may also have the temperature set too high in the refrigerator. Try adjusting the thermostat to a lower temperature. If this turns the compressor off, you had it set too high. With the help of a refrigerator thermometer, you can find a more ideal setting that will keep your food cold, but not so cold that the compressor is always running. If raising the temperature setting doesn't help, it may be a problem with the thermostat and you will need to replace it.

If your thermostat is working properly, there's a chance that you have low levels of refrigerant in the sealed system. If this is where the symptoms lead you, you need to contact a professional appliance repair person. Only an EPA certified technician can legally work on a sealed system. If you attempt to do work on this system, you will void the warranty.

If this is a new refrigerator, it will run for a long time, almost constantly, before it gets cooled enough to stabilize the interior temperature. Allow up to 24 hours for it to stabilize. The refrigerator should be at least one half to two thirds full. This will help to maintain a stable temperature inside the unit. The cold items inside will help to keep an even temperature inside after the door has been opened and closed. Some people prefer to keep a lot of stuff in the refrigerator as ballast, even jugs of water. This helps to maintain temperatures inside so that when the door gets opened and closed often, it doesn't need to run as much to maintain the temperature inside.

[Back to Top]

Why is my refrigerator not cooling properly?

If the refrigerator isn't cool, check to see if the light comes on when you open the door. Next check to see if the thermostat is set properly. If both of these are OK, then check to see if the compressor is running.

See if the compressor motor is running. The compressor is in a case with no visible moving parts. It is usually located at the back of the refrigerator near the bottom. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components.

Refrigerators have either a mechanical defrost timer, or an ADC (Adaptive Defrost Control). If your refrigerator has a mechanical timer, set the cold control to the coldest setting and then advance the defrost timer. You can manually advance the timer with a screwdriver. Insert the screwdriver into the advancement pinion and turn clockwise a 1/4 to 3/8’s of a turn. If the compressor starts, replace the defrost timer. For further help, you’ll want to call a professional appliance repair technician.

Sometimes you can hear a click-buzz-click sound coming from the compressor. This is the relay/overload at work. If you hear this, power is getting to the compressor. If you do, something is wrong with either the compressor or the compressor starting components. If you have a newer model with solid-state starting components, you may not hear anything at all. If there is power to the starting components, you may be able to test each part and replace any bad parts. There is also a 3-in-1 unit that may work on your model which replaces all the components in one unit. If the compressor still won’t start, you have a bad compressor and need to replace it. If it does start, wire the 3-in-1 part in permanently. Make sure the one you buy is rated for the horsepower of your appliance.

If you don’t hear anything, you can take the cover off the side of the compressor and test for voltage at the two leads. If no voltage is present, it’s time to check the cold control. To test if the cold control is bad, you can temporarily jump the two wires at the cold control. If you get power to the compressor after doing so, the cold control needs to be replaced.

[Back to Top]

Why doesn't my refrigerator cool enough?

A refrigerator or freezer that doesn't cool well enough may have a problem with its evaporator coils, condenser, or condenser fan motor. Frost build-up on evaporator coils, or condenser coils that are covered with dirt, dust, or lint can reduce how well a refrigerator can cool. If you notice ice getting thicker on the inside walls, inside bottom, or inside ceiling of the freezer, you have what is called a frost build-up. The problem is either with warm, moist air getting in through an old inefficient door gasket or the defrost system.

Self-defrosting refrigerators have coils and a cooling fan that need to be cleaned regularly. If the coils get coated with any contaminants, they may not cool the refrigerator properly. The coils are usually thin and black and they go through fins that dissipate heat, just like a car's radiator. They are located behind the lower kick-panel or on the back of the refrigerator. To clean them, turn the power off and use this condenser coil cleaning brush, or this condenser coil cleaning brush, and your vacuum cleaner. Even if your coils are below the refrigerator, you won't be able to get to all the condenser coils from the front, so it's a good idea to pull the refrigerator out and clean the coils from the front and the rear of the refrigerator. Give the fan a dusting as well. Sometimes other things can be the reason behind poor cooling, like the condenser fan motor. Anytime the freezer fan is running, the condenser fan should also be running.

A frost build-up inside the refrigerator usually means that there is a problem in the self-defrost system. You may even have damaged door gaskets. When you open the refrigerator door, you also let in a blast of warm, often humid air. This moisture usually freezes onto the evaporator coils immediately. Self-defrost refrigerators are supposed to self-defrost between two and four times out of every 24 hour time-frame. They basically turn off for a few minutes several times a day. A defrost heater kicks on to melt any frost build-up on these coils, which allows the frost and ice to melt, then it drains off to the pan underneath most refrigerators. Unfortunately, when a defrost component fails, too much frost builds up on the evaporator coils. When this happens, the circulating fan can't draw air over these coils. With no air flow over the evaporator coils, the refrigerator compartment will lose its cool.

To determine if the self defrost system is faulty, it's best to remove all the food from the refrigerator and freezer, turn your thermostat to the Off setting, and just leave the doors open for 24 to 48 hours, and let the refrigerator defrost. Keep an eye out for an overflow of water from the drip pan on the bottom of the refrigerator.

After everything has completely melted away, set the thermostat back to a regular setting. If your refrigerator starts operating properly, the symptoms lead to there being a problem with one of three other components in the self-defrosting system, the defrost heater, the defrost timer, or the defrost thermostat.

If, after testing these components, the refrigerator still doesn't get your foods cool, there may be a problem with the refrigerant level and you will need to contact a professional appliance repair person.

[Back to Top]

Why is there a strange noise?

Refrigerators typically make a lot of sounds when they operate. The cause of the problem can usually be narrowed down once you determine where the sound is coming from. If you hear something coming from the bottom, the source is probably somewhere else. There is not much under a refrigerator to make noise. You may hear noise coming through this area of the fridge, but it is probably originating in the back of the refrigerator.

Regarding any water sounds, refrigerators have a drip pan behind the kick plate. During a defrost cycle, melt-water from the freezer ice typically drains through a tube and down the back of the refrigerator into the drip pan. You may hear water dripping into it or it may rattle. Usually evaporation empties the drip pan, but you can remove it and empty it if there is a lot of liquid in it. If it rattles, you can check the supports holding the pan to make sure they haven't been damaged, you can replace the pan, or you can try to secure it with tape. Another water flow sound would be if you have a built-in icemaker. You may hear the water flowing into the drip pan.

If the noise is coming from the back, there are a few things that could be causing the problem. If the unit seems louder when the compressor starts, it's probably a normal sound. The compressor starts with a high pressure, but as the pressure balances, the noise should become normalized. The compressor is in a black case with no visible moving parts. It's located at the back of the refrigerator near the bottom and has wires and a bunch of tubes going to it. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components. If the compressor is making noise, there’s probably no repairing it. You’ll have to replace it. This is often a very costly job and needs to be done by someone with the necessary EPA certification to work on sealed systems.

You can usually hear air rushing, or a swooshing sound from the condenser fan motor and blade. If it sounds abnormal or different than usual, check for dirt or dust on the blade and fan motor. If this area is dirty, make sure the power is off and wipe it with a clean towel. If the fan blade is metal, make sure that it is not hitting anything and that it is attached securely to the motor. If the noise is still coming from the motor, you will need to replace it. The damper door opening and closing may cause a chirping or howling sound.

The defrost timer can also make noises. It usually will make a click when it advances. As the timer gets old, the motor that runs the defrost timer can begin to make noises as well. If the timer motor is making a loud sound, then you should replace the entire timer. Noises related to the defrost timer are: snapping, crackling, or popping sounds. This is most likely caused by the defrost heater getting warm, and cold water dripping onto it. You may also hear some metallic sounding expansion or contraction creaks as the coils warm or get cool.

Other clicking or snapping sounds may be caused by the water valve opening to fill the ice cube tray. This valve is operated by a solenoid, and most solenoids make a snap sound as they open and close.

If you notice a sound coming from the freezer, you'll want to check the evaporator fan motor. This is the fan that circulates air through all parts of the refrigerator and freezer. When the compressor is running, this fan should run as well. The fan blows the air over the evaporator coils to cool it. As the fan gets older and worn out, the moving pieces in the fan motor can start to make strange noises. When you hear the noise, quickly open the freezer door and manually press the door switch. If the noise is louder, then the motor is causing your problem. The motors are not repairable, you just replace the entire unit.

Vibrating noises are often caused by dishes or other containers vibrating on a shelf inside. You can move the dishes around to see if that helps. Other times the vibrations may be caused by something on top of the refrigerator. These items could be touching and rattling around on top of the refrigerator. Verify that the refrigerator is not touching any nearby walls or counters.

[Back to Top]

Why is my refrigerator leaking?

Refrigerators typically make a lot of sounds when they operate. The cause of the problem can usually be narrowed down once you determine where the sound is coming from. If you hear something coming from the bottom, the source is probably somewhere else. There is not much under a refrigerator to make noise. You may hear noise coming through this area of the fridge, but it is probably originating in the back of the refrigerator.

Regarding any water sounds, refrigerators have a drip pan behind the kick plate. During a defrost cycle, melt-water from the freezer ice typically drains through a tube and down the back of the refrigerator into the drip pan. You may hear water dripping into it or it may rattle. Usually evaporation empties the drip pan, but you can remove it and empty it if there is a lot of liquid in it. If it rattles, you can check the supports holding the pan to make sure they haven't been damaged, you can replace the pan, or you can try to secure it with tape. Another water flow sound would be if you have a built-in icemaker. You may hear the water flowing into the drip pan.

If the noise is coming from the back, there are a few things that could be causing the problem. If the unit seems louder when the compressor starts, it's probably a normal sound. The compressor starts with a high pressure, but as the pressure balances, the noise should become normalized. The compressor is in a black case with no visible moving parts. It's located at the back of the refrigerator near the bottom and has wires and a bunch of tubes going to it. If it’s humming, or making a steady noise, and your refrigerator is still not cooling properly, there could be a problem with one or more various components. If the compressor is making noise, there’s probably no repairing it. You’ll have to replace it. This is often a very costly job and needs to be done by someone with the necessary EPA certification to work on sealed systems.

You can usually hear air rushing, or a swooshing sound from the condenser fan motor and blade. If it sounds abnormal or different than usual, check for dirt or dust on the blade and fan motor. If this area is dirty, make sure the power is off and wipe it with a clean towel. If the fan blade is metal, make sure that it is not hitting anything and that it is attached securely to the motor. If the noise is still coming from the motor, you will need to replace it. The damper door opening and closing may cause a chirping or howling sound.

The defrost timer can also make noises. It usually will make a click when it advances. As the timer gets old, the motor that runs the defrost timer can begin to make noises as well. If the timer motor is making a loud sound, then you should replace the entire timer. Noises related to the defrost timer are: snapping, crackling, or popping sounds. This is most likely caused by the defrost heater getting warm, and cold water dripping onto it. You may also hear some metallic sounding expansion or contraction creaks as the coils warm or get cool.

Other clicking or snapping sounds may be caused by the water valve opening to fill the ice cube tray. This valve is operated by a solenoid, and most solenoids make a snap sound as they open and close.

If you notice a sound coming from the freezer, you'll want to check the evaporator fan motor. This is the fan that circulates air through all parts of the refrigerator and freezer. When the compressor is running, this fan should run as well. The fan blows the air over the evaporator coils to cool it. As the fan gets older and worn out, the moving pieces in the fan motor can start to make strange noises. When you hear the noise, quickly open the freezer door and manually press the door switch. If the noise is louder, then the motor is causing your problem. The motors are not repairable, you just replace the entire unit.

Vibrating noises are often caused by dishes or other containers vibrating on a shelf inside. You can move the dishes around to see if that helps. Other times the vibrations may be caused by something on top of the refrigerator. These items could be touching and rattling around on top of the refrigerator. Verify that the refrigerator is not touching any nearby walls or counters.

[Back to Top]

What is freezer burn?

Simply put, freezer burn is when the food in your freezer gets dehydrated from the freezer unit sucking out the moisture from the food. This is because the food wasn't wrapped tightly enough to prevent evaporation of the moisture in whatever you're freezing. It’s still okay to eat, but it probably tastes yucky. The best way to prevent freezer burn is to seal food very well in sealed storage bags before freezing.

[Back to Top]

What can I do to preserve my food during a power interruption?

A full refrigerator will keep its cool for many hours. Try to avoid opening the door more than you have to.

[Back to Top]

Can I put a refrigerator in my garage?

Many people run a refrigerator in their garage during the summertime to store extra cold drinks and such for parties and cookouts, but refrigerators are not designed to be in cold areas. If the temperature goes too low, you will cause excessive wear on the compressor. If you decide to leave it in the garage all winter, you should turn it off, clean it out, and leave the door slightly ajar. This will help prevent mold and mildew from accumulating in the refrigerator. If it gets too cold outside, depending on how your self defrost system is set up, it may not defrost well.

[Back to Top]

What's the best way to clean my refrigerator?

The best way to clean your refrigerator inside and out is with Microbryte Appliance Cleaner or All Purpose Appliance Cleaner and Polish, Appliance Polish and Cleaner, and a soft wash cloth. All three are very good all-purpose cleaners. You can use clean water to rinse off any residues.

Using bleach or ammonia products is not recommended as the plastic parts inside the refrigerator can be damaged by them. Cleaning products with lemon scent are also not recommended as the odor from it can stay in the refrigerator for a very long time and may cause your foods to smell like lemons.

[Back to Top]

What temperature should it be inside my refrigerator and freezer?

The operating temperature range inside your refrigerator should be between 36F and 45F. The optimum temperature of the refrigerator is 40F. Any lower and you take a chance on freezing some items; any warmer and you risk spoilage of certain food items. The freezer temperature range should be between -10F to +10 F. The optimum temperature of the freezer is between 0F and 5F. You can check the temperatures in both compartments with a thermometer. A freezer alarm with battery can warn you if your frozen foods are in danger of thawing.

If your refrigerator is not quite cool enough, adjust the thermostat one increment cooler on the dial and wait 24 hours for the temperature to stabilize. If it is a little too cool, adjust it one increment warmer and wait 24 hours for the temperature to stabilize.

[Back to Top]

How do I clean my refrigerator's condenser and evaporator coils?

You can use a condenser coil brush to clean the coils periodically. Because the coils exchange heat, any dust, lint, or dirt on them cuts down its ability to exchange heat. We have several different coil brushes in stock.

[Back to Top]

How often should I clean the coils?

It’s recommended that you clean the coils at least twice a year, and more often if you have pets. A good way to remember is to clean them when the time changes, spring forward or fall back, or clean them when you do spring and holiday cleaning.

[Back to Top]

Can I add an icemaker to my refrigerator?

Yes, you can add an icemaker to your refrigerator if your model is less than 20 years old and has the wiring needed for an add-on icemaker.

[Back to Top]

Why doesn't my icemaker or water dispenser get water to it?

Make sure the freezer has cooled down enough after installation. If the doors had to be removed to install the refrigerator, make sure the wiring harness has been properly reattached. If the filter is plugged with sediment, you may not get any water either. Ice makers need about 40 psi to fill properly. Make sure the water supply valve is turned on to the unit. This valve is usually located under the kitchen sink and has a 1/4 inch copper line running from it to the refrigerator. Turn it counter-clockwise to make sure the valve is open. Check that the plastic fill tube hasn't come out of the back of the refrigerator. Occasionally, this fill tube may freeze. The way to check on the tube is to remove the ice maker and then look at the fill tube. If it is frozen, you will probably need to replace the water fill valve. Verify that the icemaker is plugged in and turned on. The wire arm will be in the down position if it is on.

If there is water to the icemaker but not to the water dispenser, check the dispenser tank. If it is frozen, you can turn the thermostat up to increase the air circulation in the refrigerator. This ought to help thaw the tank.

[Back to Top]

Why does my food taste bad?

Consider using Fridge Aid Refrigerator Deodorizer to help reduce odors and bad tastes for up to one year, and it uses Activated Charcoal for long life.

[Back to Top]

Why doesn't my icemaker make ice?

The water filter may be plugged with sediment, or you may have low water pressure. The water pressure for ice makers needs to be at least 40 psi, and up to about 120 psi for proper operation. Water filters need to be changed every six months. If you would like to test your water pressure, we have an Icemaker Water Flow Tester available from our website. This will help you to determine if the water pressure at the supply line is high enough for the icemaker to function properly.

To determine if your filter is plugged, look for water both before and after the filter. It may be hard to determine if there is water flowing through the filter. Sometimes it is necessary to pull the filter out of the feed line to see if water is flowing from the exit of the filter into the refrigerator or freezer. You can do this over a bucket to catch any dripping water. Some models have a filter bypass plug to help determine if the filter is clogged. If so, you would remove the filter and replace it with the filter bypass plug. Now test your water flow.

If your refrigerator has a water dispenser, you can hold a large cup or glass under it for 20 seconds. You should have poured about 13-14 oz. of water in that 20 seconds. If the amount is less, try removing the filter and bypassing it. If you now get the 13-14 oz. of water, the filter was clogged and it's time to replace it. If not, you have low water pressure in the line, and your icemaker may not work properly.

On occasion, the water inlet tube will freeze where it enters the icemaker. This can happen because the water is dripping slowly, or the freezer is just set too cold. A hair blow dryer can be used to thaw this, but be careful around the plastic tubing. You don't want it to crack or deform. You may want to turn the thermostat up a little bit if this is a regular occurrence. If you have a constant, regular drip, you may want to invest in a new water fill valve.

Another reason that your icemaker may not be making ice is the bail arm along the side of the icemaker. This arm must be in the lowered position for the icemaker to operate. If the arm is stuck up, it has shut the unit off. This is a safety feature of the unit. Normally, if there's too much ice in the bin, the arm will get stuck in the raised position and keep any more water from entering the icemaker. You must lower the arm to begin making more ice.

[Back to Top]

Why won't my icemaker dispense ice?

This could be because the ice is clumped in the ice bin. When the automatic defrost cycle occurs, heat is transferred to the freezer area. This can cause the cubes to melt slightly and refreeze back together. You can take the bin out and give it a good shake, or simply discard the cubes and start over with a fresh batch of ice cubes. By increasing the amount of food in the freezer compartment, you may be able to buffer the heat that comes from the defrost cycle and avoid clumping issues.

If you have a large ice bin and hardly use any ice, it is possible that the cubes have gotten stuck together just from the weight of the cubes on top of others.

[Back to Top]

Why does my ice taste like plastic?

If you have a brand new refrigerator, or have just added an ice maker, the new plastic lines are still leaching out some of the plastic smell. Throw away the first batch or two of ice. If you have a water dispenser on your refrigerator, you may want to run some water through the dispenser and toss that out as well. After a few gallons of water have gone through the system, all of the plastic smell and taste should be gone.

[Back to Top]

Do I need to leave a space behind my refrigerator?

If your refrigerator has condenser coils on the back of it, it's best if you leave an inch or so behind the unit. If there are no coils in back, you can push it right to the wall.

[Back to Top]

How often should I change the water filter?

Many manufacturers suggest you change the filter every four to six months. If your water or ice cubes get a bad taste or odor sooner, you will want to change the filter sooner.

[Back to Top]

Why is water collecting in the bottom of the crisper section?

A little bit of water collecting in the crisper area is actually normal. This area is designed to retain moisture to help keep your produce fresh. If you have a problem with excess moisture, you may want to wrap or cover the produce and veggies.

If the amount of moisture is too excessive, you will want to check any drainage tubes in the vicinity for blockage. Examine the seal around the door to verify that it is making contact all the way around. A bad seal or an open door will allow the usually more humid room air to condense inside the refrigerator. If you have ever opened the refrigerator door for more than a few seconds on a hot, humid day, you know what we mean. You can almost see the moisture condensing on the cold foods inside.

[Back to Top]

Why won't my refrigerator door close properly?

If the door won't close properly, make sure nothing is blocking the door. Check the door seal and make sure it's not twisted or coming off. Make sure no part of the seal is bunching up in the opening.

Sometimes the hinges go out of adjustment. You can sometimes loosen the hinge, re-seat the door properly, and tighten the hinge again. Sometimes there are little plastic spacers on the hinge or hinge pins. They can wear down and prevent the door from closing properly. You can usually determine what the exact problem is with a close visual inspection.

[Back to Top]

Why does the refrigerator rock back and forth when I open or close the door?

If your refrigerator rocks when opening or closing the door, the first thing to check is the leveling legs. If they all touch the floor as you open and close the door, maybe the flooring is not strong enough to properly support the refrigerator. Look to see if the floor bows or flexes as you move the door back and forth.

[Back to Top]

Why does my freezer door pop open when I close the refrigerator door?

On models that have the freezer built into the refrigerator, this is because the freezer and refrigerator compartments are connected via air channels or baffles. When you slam a door hard, it creates a pressure wave by compressing the air in the cabinet and forces the other door open. This can also work in the reverse order.

You want to make sure the gaskets are sealing properly, and that the gasket is clean and lubricated. If you need to lubricate the gasket, you can use some paraffin wax or Vaseline, which are very soft substances. Rub the wax or Vaseline along the surface of the gasket to cover the whole thing. If needed, wash the gasket first with some baking soda and water and let it dry thoroughly before lubricating it.

You want to make sure that the leveling legs cause the refrigerator to tilt slightly backwards. This will help to keep the door from popping open, as well as making sure the door closes if you don't actually push it shut. You can also add some heavier items to the freezer door compartment to add some extra weight. This may help to keep the door from popping open. The freezer door is more likely to pop open than the refrigerator door as it is much lighter.

[Back to Top]

How do I repair scratches on my refrigerator or freezer?

There are many colours of touch-up paints available to repair scratches in your appliances.

[Back to Top]